Due to the overwhelming response to the Connector Card program some changes are being implemented to ensure that the assigned fiscal year funding for 2024 will provide up to $100 per month subsidy to over 3,400 seniors actively using the program.
The maximum of the program is being changed from $200 to $100 per month for users with zero contribution. Seniors who pay a mothly contribution will remain at the $200 maximum. The intent of the program is for seniors to use the allotted $100 per month funds for their ground transportation needs in that same period and not to accumulate it for later use.
On the first business day of each month the program will look at each senior's remaining balance and add or "top-up" funds to bring the balance $100. For example if at the reload time the senior's balance is $40.00 the program will add $60.00 to bring the total balance to $100.00
Seniors will be given up to 90-days to use their allotted program subsidy. If after 90-days and there is no activity on the account the unused funds will be returned to the general program fund for use by the active users
New applications received starting from September 1, 2023 remain on-hold until additional program funding is received
On March 7, 2024 DACL issued a communication on the new Income Verification process. All Connector Card participants are required to submit Income Verification documentation as stipulated in the letter by June 30, 2024 or face possibly being suspended from the program until the requested information received. The requested Income Verification backup information can be uploaded electronically, emailed to connectorcard@dcyellowcab.com and postal service mailed or delivered in person to Yellow Cab Co of DC, 1636 Bladensburg Road NE, Washington DC 20002.
To submit electronically please click on the chat box on the bottom right of this page, click on the paper-clip icon to attach an electronic file or image of your income verification information.
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