ConnectorCard

General Information

Register Your Account

After the application is approved the card is ordered and mailed to your address on file. Once the card is received it must be registered, activated and loaded. You can register the card yourself or seek our assistance at 202-420 7534. To register yourself please do the following:

Go to www.eztransport.net/dacl/members
Click on Need to Register
Enter First Name, Last Name and Admin Number (located at the back of teh card at the bottom edge)
Create Secret Question and Answer
Create User Name and Password
Submit
Sign-in with the created User Name and Password and you now have full access to the EZ Transport portal to manage the card

Check Your Balance By Phone

You can check the card balance or get a list of transactions by phone by calling 800-416 6373 (listed at the back of the card) and do the following: DO NOT PRESS 0 for Customer Service

Press 1 - English, 2 - Spanish
Enter the 16-digit card number
Enter the 4-digit PIN number at the back of the card. If only 3-digits shown enter a leading zero (0)
Listen to menu options: 1 - Balance 2- Transactions

Pay Subsidy

Some users are required to pay a monthly subsidy for their Connector Card based on their reported annual income. The card will not be loaded with the first and subsequent contributions until the payment is received. Users can pay directly on the EZT portal, on the EZT Connect Mobile App, Mail a check, call us at 202-420 7534 to use a Credit card or in person at YCDC's office at 1636 Bladensburg Road NE, Washington DC 20002.

Make Payment on EZT portal:

Go to www.eztransport.net/dacl/members
Enter User Name and Password
Select Make A Payment option
Enter Payment Method (Card Type), First and Last Name, Select New Card, Select Add Card to file (optional), Select Amount
Click Make a Payment
Enter Credit Card information
Submit Payment

ConnectorCard

Convenient and Flexible Transportation for DC Seniors

General Information

Register Your Account

Check Your Balance By Phone

Pay Subsidy

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