General Information

After the application is approved the card is ordered and mailed to your address on file.  Once the card is received it must be registered, activated and loaded.   You can register or manage the card yourself on the EZ Transport Portal or seek our assistance at 202-420 7534.  To register yourself on the EZ Transport Portal please follow these steps:

• Go to the EZ Transport Portal www.eztransport.net/dacl/members
• Click on Need to Register
• Enter First Name, Last Name and Admin Number (located at the back of teh card at the bottom edge)
• Create Secret Question and Answer
• Create User Name and Password
• Submit
• Sign-in with the created User Name and Password and you now have full access to the  EZ Transport portal to manage the card

You can check the card balance or get a list of transactions by phone by calling 800-416 6373 (listed at the back of the card) and do the following:  DO NOT PRESS 0 for Customer Service

• Press 1 - English, 2 - Spanish
• Enter the 16-digit card number 
• Enter the 4-digit PIN number at the back of the card.  If only 3-digits shown enter a leading zero (0)
• Listen to menu options: 1 - Balance 2- Transactions