ConnectorCard is a cost-sharing transportation program for seniors, using a Visa-branded debit card, allows them to utilize a multitude of transportation at little to no cost.
The only qualifications for the program is that applicants must be 60+ years of age and a DC resident
Participants in the ConnectorCard program pay nothing or may pay a nominal contribution based on their reported annual income
You may apply online at www.connector-card.com or download an application from the same website and email it, send by US Mail or drop it off at the Yellow Cab Co. office
Only supporting information required with the application is a copy of your DC Drivers License or Non-Drivers ID to validate age and proof of residency
Once the application is received you should get a response if it was approved or denied within 2-business days
Once the application is approved you will be instructed how to pay your contribution if one is owed. The card will be ordered when the contribution is received and the Visa-branded card should be delivered to you within a week
The card can be used immediately but you must first register and activate it before using it. You can do both things online through the ConnectorCard web portal, mobile app or call 202-420 7534 and we will gladly assist you
The Connectorcard card can only be used for ground transportation services such as taxis, ride hailing like Uber and Lyft, Metro Bus and Rail other similar services. The card cannot be used for rental cars, airline travel or for retail purchases
The Connector Card program will be initially loaded with $100 and that same amount will be reloaded monthly. The monthly card reload will occur when the contribution if owed is received. If no contribution is owed the card will be automatically reloaded. The card must be used 3-times each month to remain active. If the remaining balance on the card goes up to $300 no further reloads will be done until the balance drops to $200 or lower
If the card is used for non-eligible purposes the card will be immediately suspended until the misspent funds are repaid. Failure to repay the funds will result in a permanent termination from the program
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